M Clinic charges a consult fee of $20, applicable for some appointments. This fee will be waived for clients that meet the criteria for low income, including healthcare card holders, students, pensioners and people with an income of less than $30,000 per year.

Please note that as PrEP requires a doctor prescription, the cost differs. Please see our PrEP tab for more information.

Non-Attendance fee

If you can’t attend an appointment and fail to cancel it within 1 hour before appointment start, you will be charged $20 payable prior to your next appointment. Please let reception staff know if you were unable to make your appointment due to unforeseen circumstances. Please note that we also do have issues with our SMS reminder system. Do not be reliant on our SMS reminders, please keep your own records to ensure you attend your appointment when book.

What appointments attract a $20 charge?

A new episode of care; e.g., attending M Clinic for a routine test, or to see a doctor if you have symptoms. However, if you attended M Clinic for a routine screen, and subsequently had a positive results and needed to return to the clinic for treatment, your treatment appointment would be free as it is part of the existing episode of care. You will also not pay a fee for any follow-up testing required after an initial routine testing appointment, such as window period testing or recollection of samples.

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Please note, multiple services can be provided in one consultation (such as a symptomatic screen, vaccination and pre-emptive treatment) – these will only generate a maximum fee of $20 for the consultation.

What is still free?

The following are still free at M Clinic:

  • Antibiotics
  • Hepatitis A/B Vaccinations
  • HPV Vaccinations (Gardasil) if you are 27 and under

For PrEP Clinic charges which operate under a medicare model please click here.